Outsourcing teams involved various reasons and the reasons behind can vary from customers to customers. Business reasons are outlined as under:
Organizations have need of engineers with specialized knowledge and processes which are unfamiliar to their own in-house employees. Such officers are easiest appointed on contract from specialist organizations like Hookninjas which have those skills and processes.
Our customer’s requirements may be short or medium term, and it may be procedurally simpler to build a team on contract than increase the full-time employee (FTE) head-count.
No retention headaches
A non-IT organization in Nigeria today finds it extremely difficult to retain bright young engineers on their payroll — all programmers seem to wish for careers with IT companies. At that time, building a team on contract reduces employee retention headaches.
Full – Time Employees(FTE) head-count limits
Organizations have strict strategic controls on head-counts which restrict adding FTE but may have the budget to build a team of engineers on contract.
Minimize financial overheads
Large multi-national organizations have huge corporate overheads on each FTE and a division’s P&L statement may not permit adding FTE. These overheads are not applicable for recurring expenses, including payment of fees for engineers on contract. This helps the division’s
We have seen all these reasons at various points in our relationships. Whatever be the reasons applicable to you, we will be keen to discuss your requirements.
Are you a business owner?
Are you tired of managing your technology resources?
In today’s fast moving environment we all understand the importance of Technology for our business success. However, managing technology resources; be it people, processes or solutions, is not at all an easy job. We enable small & medium business owners to focus on their business and leave their technology problems for us to manage. We offer “Complete IT Outsourcing “, wherein we manage every aspect of technology be it:
In simple terms, we become the IT department of your organization. We work close to your management team and work towards achieving your organization goals. Moreover our services are affordable to most small & medium businesses and we ensure high Return on Investment (ROI) for all technology investments.
We would like to believe that it’s simply the brilliant genius of our engineers and the rock-bottom billing rates we offer which makes our customers come back to us. While that may indeed be the case (cough, cough), there are other more prosaic reasons too.
It is as difficult to have good in-house training processes as it is to have recruitment and team retention processes.
The truth is that most of our recurring customers believe in doing business with us because we deploy our top resources from outside our customer’s team when needed at times of crises, sometimes even on a non-billable basis, just to ensure that the customer’s work never stops. It is this “burstable headroom” of raw technical depth which makes our customers depend on us.
Software services companies provide engineers on contract at low rates by cutting employee benefits, cutting corners on statutory compliance, etc to remain competitive. We do not compete for the least expensive rates, but we ensure that we provide all employee benefits. This gets us employee loyalty and respect.
Outsourced teams is the basic bread-and-butter of software services, and we have a 360-degree commitment to make it work.
We work in two models of engagement for our outsourced teams. Both these models involve billing our customer per person-hour of engineer time, but there are important differences in roles and responsibilities.
Time and Material(T&M Teams)
Time and Material(T&M) teams are engagements where the customer interacts with our team at the level of task lists. Our team has senior tech leads or project managers who manage
In this model of engagement, the customer holds us responsible for completion of tasks as per pre-decided priorities. Some of our T&M customers also apply
Staff Augmentation Teams
Staff augmentation teams involve more intimate management of our team by the customer’s managers. In this model, the customer keeps track of task lists, assigning of specific tasks to specific engineers, tracking progress of each task, etc. In this model, our engineers work more closely like employees of our
In this model, if one of our engineers wants leave, he first applies to the customer’s manager and if leave is sanctioned, he informs our
In this model of engagement, the customer sometimes explicitly states that they do not require any management or team-lead resources from our side; they only require executives at various levels.
We use the term outsourced teams to refer to both models of engagement.